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Policy Page


Baskets From The Heart is committed to protecting the privacy of our customers.  Under no circumstances will we disclose and/or sell our customer database to any third party.  The information we collect from you is solely for the purposes of processing/delivering your gift to the recipient.  In order to process your order we must have your name, mailing address, phone number and email address.  This information will allow us to complete your order and notify you of your order status or clarify the details of your order.  Your email address is used to send you a confirmation of your order.  We use a secure server to collect and process all orders.

In addition, we may also ask customers if they would like to receive special announcements or offers from us.  Customers may request to be removed from our mailing list at any time by emailing us at:


We accept Visa, MasterCard, American Express and Discover.  *Orders over $300 must be paid via money order or an official bank check.  No credit cards will be accepted for this size order.


North Carolina state tax is 6.75%.  Tax only applies to baskets delivered inside North Carolina.

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